If you have questions or need additional information, please contact our customer service group at (800) 476-4431 or (508) 334-2863, or use the form below to e-mail your request.

We are sorry, but we cannot offer medical advice through this service (your own physician is always the best resource). Please do not send personal or patient-specific information (names, social security numbers, medical record numbers, etc.) as e-mail is not secure.

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Our main mailing address is:
UMass Memorial Medical Center, Inc.
UMass Memorial Laboratories
365 Plantation Street, Suite 200
Worcester, MA 01605

UMass Memorial Laboratories is overseen by an executive committee that includes:
L. Michael Snyder, M.D.
Chairman of Department of Hospital Laboratories, UMass Memorial Medical Center, Professor of Medicine and Pathology UMass Memorial Medical School
Tel: 774-442-9280

L.V. Rao, Ph.D
Senior Director of Clinical Laboratory Operations and Director of Core and Immunology Laboratories
Tel: 774-442-9615

Betsy Harder
Senior Director, Health System Laboratory Services and Customer Liaison UMass Memorial Laboratories
Tel: 774-442-9099